Refund policy

We accept returns within 14 days of receiving your order, provided items are unworn, unwashed, and in their original packaging with tags. To start a return, please contact our customer service team.

Customers are typically responsible for return shipping costs unless the return is due to a defective or incorrect item. In such cases, we will cover the shipping fees.

Damages and issues
If you receive a defective or damaged item, please contact our customer service within 7 days of receiving your order. We will arrange for a return and issue a full refund at no additional cost to you.

Exchanges
Exchanges are possible for a different size or color if the item is in stock. If not, we will issue a store credit or refund. 

Customers are responsible for the shipping costs to return the item to our warehouse and for the delivery of the replacement item.

Please reach out to our support team to initiate an exchange within 7 days.

Refunds
After we receive your returned item, our team will process it within 3-5 business days. Once the return is approved, we’ll initiate the refund, which typically takes an additional 3-7 business days to reflect in your account, depending on your payment provider. This brings the total refund time to around 5-12 business days.